What & Why
When your PC won’t start, crashes to a Blue Screen of Death (BSOD), or loops endlessly at startup, it disrupts your work, gaming, or personal life. Our Diagnostics & System Recovery service is designed to quickly pinpoint the root causes—whether they’re hardware failures, software conflicts, corrupted system files, or missing boot devices—and restore your machine to full health. Early and accurate diagnostics can save you money by avoiding unnecessary component replacements, and a professional recovery process ensures you don’t lose valuable data.
Our Process
We follow a structured, transparent workflow so you know exactly what’s happening at every stage:
- Free Initial Assessment
- We begin with a no-charge boot analysis and visual inspection. Our technician records any error codes (e.g., 0x0000007B), checks cable connections, and reviews BIOS/UEFI indicators.
- In-Depth Diagnostics
- Hardware Testing: We test the hard drive or SSD with diagnostic tools to detect bad sectors, SMART errors, or device failures. We also check memory modules and power supply stability.
- Software & Firmware Audit: We scan for corrupt system files, malware infections, and driver mismatches. BIOS and firmware versions are verified and updated as needed.
- Solution Recommendation
- Based on our findings, we provide a clear, written quote outlining repair vs. replacement options:
- Repair: File system repair, bootloader restoration, driver reinstall, or component-level fixes.
- Replacement: Failed hard drive/SSD swap, motherboard repair, memory replacement.
- Based on our findings, we provide a clear, written quote outlining repair vs. replacement options:
- System Recovery & Restoration
- Operating System Installation & Upgrade: We reinstall or upgrade Windows/Linux/macOS with the latest patches and drivers.
- Data Recovery (Optional): If your drive is failing but readable, we recover documents, photos, and settings before repair.
- Password Recovery: Locked out of your account? We use secure, local methods to reset or recover lost passwords without data loss.
- Final Quality Check & Handoff
- After repairs and recovery, we run stress tests and multiple reboots to verify stability. We also walk you through any recovered data and demonstrate system health before we return your PC.
Pricing & Turnaround
- Free Initial Assessment: $0
- Diagnostic Fee: $49 (waived if you proceed with repair)
- OS Reinstallations or Recovery: Starting at $89
- Data Recovery: $99 – $249 (depending on data volume and drive condition)
- Password Recovery: $49 – $79
- Drive Replacement (Labor Only): $125
- Typical Turnaround: Same-day service for diagnostics; recovery and OS work often completed within 24 – 48 hours.
All prices include basic software updates and a post-recovery performance tune-up.
Frequently Asked Questions
Q1: How long does a diagnostic take?
A: Most initial diagnostics are completed within 30–45 minutes. If your issue is more complex, we’ll let you know right away and provide an updated timeline.
Q2: Will I lose my data?
A: We always attempt non-destructive fixes first. If a reinstall is required, we offer data backup and recovery services to safeguard your files.
Q3: Can you recover files from a dead hard drive?
A: If the drive is mechanically functional, our specialized tools can often recover lost data. Completely failed drives may require an external data recovery specialist.
Q4: Do you use genuine Microsoft software for OS installs?
A: Yes. We install licensed copies of Windows or your preferred OS, and we apply all current security patches before returning the system.
Related Services
- PC Cleanup & Tune-Up: Speed up slow systems after recovery →
/services/performance/ - Virus & Malware Removal: Eliminate hidden threats that cause crashes →
/services/security/virus-removal/ - Hardware Upgrades: Replace failing drives or add SSDs for next-level performance →
/services/hardware/
Ready to Restore Your PC?
Stop wrestling with errors and endless reboots. Schedule your Diagnostics & System Recovery appointment today and get your computer back to peak performance—fast, affordably, and with complete peace of mind.
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