Dear Valued Customer,
Thank you for the opportunity to be your computer guy! With PC Runs, you not only get fair prices, but I always aim to deliver more value than expected.
Here’s what that means for you:
- Repairs – Fixing any physical damage so your system powers up, runs smoothly, and stays online.
- Upgrades – Installing new hardware when needed or requested.
- Windows OS installation – Set up with or without a Microsoft account, plus guidance on account options.
- Software installation – As requested, plus carefully chosen free tools for maintenance, security, and performance.
Your Service Summary
- Free PC Diagnostics – Identified what was wrong and whether parts needed replacing. If they did, I recommended the most cost-effective options.
- Performance Boost Options –
- SSD Upgrade – ~10× faster than a mechanical hard drive (400–500 MB/s vs. 40–50 MB/s).
- NVMe M.2 Upgrade – ~5× faster than SSDs (2,000–3,000+ MB/s).
These options keep your computer snappy and responsive.
- Upgrade vs. Replace – In some cases, I recommended replacing an older laptop with a newer, more reliable model rather than sinking money into outdated tech.
- Windows OS Setup – Installed and configured Windows 10 or 11, ensuring you get Microsoft’s full security and feature set, with account options explained.
- Essential Free Software – Installed tools to keep your computer healthy:
- CCleaner – Cleans unwanted files and registry entries (run monthly). YouTube Guide | Download
- Malwarebytes – Finds and removes malware that others might miss (runs in the background). YouTube Guide | Download
- VLC Media Player – Plays virtually any media format, with advanced options. YouTube Guide | Download
- PatchMyPC – Updates third-party programs Windows doesn’t cover (run monthly). YouTube Guide | Download
(All are free; if a trial expires, keep the free version—it’s enough for most users.)
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Protecting Your Files Going Forward (Highly Recommended)
One last thing that’s worth your attention.
Most data loss I see doesn’t happen because someone did something wrong — it happens because hard drives fail without warning. The simplest and most reliable way to protect yourself is to use cloud backup so your files stay safe even if a computer or hard drive dies.
To make this easy, I’ve put together three short, plain-language guides for valued customers:
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Microsoft OneDrive Setup Guide
Best if you’re using Windows — automatic backup of Documents, Desktop, and Pictures. -
Google Drive Setup Guide
An excellent second backup and easy way to access files from anywhere. -
Which Cloud Backup Should I Use?
A simple one-page explainer that helps you decide what makes sense for your situation.
Using two cloud services together gives you a safety net — if one account ever has an issue, you still have access to your data through the other. And if you ever get a new computer or hard drive, your files are already waiting for you.
If you’d like help setting this up or just want an honest opinion about what’s worth doing (and what isn’t), just ask — that’s part of being a PC Runs valued customer.
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Did I help get you back up and running? If my service was helpful, I’d be truly grateful if you’d share your experience. ★★★★★
It only takes a minute and means a lot—thank you! — John, PC Runs PC Runs • 1234 Your Street, Milwaukee, WI 532xx • |
A Final Thank You
Thanks again for letting me take care of your computer needs. You truly are a valued customer!
P.S. I also repurpose and recycle older or broken technology. If you have devices you no longer use, I can determine if they’re worth refurbishing or ready for recycling—keeping them out of landfills and helping the planet.
